Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains how to get in touch and what you can expect once you do.
How to Reach Us
Email is the best way to contact our team, and we read every message that comes in. We aim to reply within two working days, though it can take a little longer during busier periods. Write to us at [email protected].
A short note on what your message is about — a review correction, a general question, a bonus term you found confusing — helps us route it to the right person and get back to you faster.
What We Can Help With
Crypto Casinos covers crypto casinos serving US players, so most of the messages we receive fall into a few categories. These are common reasons readers get in touch:
- Questions about our rankings or a specific casino — If something in a review of a site like BetPanda, CoinCasino, or any operator on the list is unclear, or you want more detail on how supported coins, payout speed, or licensing were assessed, ask us directly.
- Corrections and updates — Bonus terms, wagering requirements, licensing details, and supported cryptocurrencies change. If you spot something on the site that looks outdated or wrong, we want to know so we can check it and fix it.
- Content suggestions — If there's a crypto casino topic, coin, or comparison angle you'd like us to cover — for example, our guide to non-GamStop casinos — let us know what's missing.
- Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, tell us who you are and what you have in mind. Any commercial relationship never affects how a site is ranked.
- Responsible gambling concerns — If you're worried about your own play, a family member's, or want to ask about self-exclusion and account limits, mention this in your message. We can point you toward relevant resources, and we'd also encourage anyone concerned about their gambling to contact the National Problem Gambling Helpline at 1-800-GAMBLER. Note that offshore crypto casinos may not offer the same self-exclusion tools and player protections as state-regulated US operators.
What Happens After You Send a Message
A real person reviews every message we receive. We don't rely on automated replies to stand in for an actual response. Our aim is to reply within two working days; if your enquiry needs input from more than one person on the team, it may take a little longer, and we'll follow up rather than leave you waiting.
Before You Write In
A few things we're not able to help with by email:
- We can't provide tax or legal advice on gambling winnings or crypto gains — for those, consult a qualified professional.
- We can't confirm whether a specific offshore casino is legal to use from your particular US state. Laws vary by state and by operator, and you're responsible for checking your own state's rules before signing up anywhere.
- We don't handle account issues, deposits, withdrawals, or bonus disputes on behalf of any casino — those need to go to the operator's own support team directly.
Keeping Our Reviews Accurate
Our editorial ratings and write-ups are based on publicly available information about coin support, licensing, game providers, bonus terms, and payout policies. Reader feedback is one of the ways we catch changes early, so if something we've published no longer matches what you found on a casino's site, tell us. We'll look into it and update the page where needed.
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the operator and applicable state rules. Nothing here is an inducement to gamble, and crypto gambling carries both the usual risk of losing money and the added risk of cryptocurrency price volatility. Please only play with funds you can afford to lose.
Thanks for taking the time to read this far. We look forward to hearing from you.